Refund Policy

Last updated: July 2026

This policy explains how refunds work for ToolSuite subscriptions and credits. Because billing is handled by Whop, subscription refunds are processed through Whop in line with their policies.

Subscriptions

Subscription payments are billed through Whop. To request a refund or cancel a subscription, use your Whop account at whop.com/orders or contact us. Cancelling stops future renewals; you keep access until the end of the current billing period.

Credits

• Monthly plan credits are included with your subscription and have no separate cash value; they are not refundable on their own.
• If a generation fails, the credits spent on that generation are automatically returned to your balance.
• Purchased top-up credits, where offered, are consumable digital goods. Once spent they are not refundable; unused top-up balances may be refundable at our discretion.

How to request a refund

Start a subscription refund through whop.com/orders, or email support@toolsuite.com and we’ll help. Please include your account email and the details of your request.

Contact

Questions about refunds? Email support@toolsuite.com.